Privacy Policy

Effective Date: July 4, 2025

This Privacy Policy applies to the OOLOO mobile application ("App") developed by OOLOO Security ("Developer", "we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

a. Information You Provide

• Email Address: We collect your email address to send you security alerts and notifications.
• Device Information: We may collect device identifiers for registration and security purposes.

b. Information Collected Automatically

• Camera Access: Used to capture photos of intruders after failed unlock attempts. These photos are stored locally and may be sent to your registered email.
• Location Data: Used to provide location information in security alerts. Location is only accessed when necessary and with your permission.
• Microphone Access: Used for audio recording during security events, if enabled.
• Notification Access: Used to send you important alerts and updates.
• Device Admin Access: Used to enhance security features, such as detecting suspicious unlock attempts.

c. Usage Data

We may collect information about how you use the App to improve our services and user experience.

2. How We Use Your Information

• Provide and improve our security features.
• Send you alerts and notifications about suspicious activity.
• Respond to your inquiries and provide customer support.
• Comply with legal obligations and enforce our policies.

3. How We Share Your Information

We do not sell or share your personal information with third parties except:

• With your explicit consent.
• To comply with legal obligations or protect our rights.
• With service providers who help us operate and improve the App (e.g., email delivery services), under strict confidentiality agreements.

4. Third-Party Services

We may use trusted third-party services such as:

• Firebase Authentication
• Firebase Cloud Messaging
• Google Play Services

These services may collect data as per their own privacy policies. We recommend reviewing their respective privacy terms.

5. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Choices

• Permissions: You can control app permissions (camera, location, microphone, etc.) via your device settings.
• Account Deletion: You may request deletion of your data by contacting us at mail@oolooapps.com or by visiting our Account Deletion page for more information and instructions on how to permanently delete your account and data.
• Opt-Out: You may opt out of certain features by disabling permissions or uninstalling the App.

7. Children's Privacy

Our App is not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have done so inadvertently, please contact us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected by updating the "Effective Date" above. If changes are significant, we will notify you via the App.

9. Your Data Protection Rights (GDPR & CCPA)

If you are a resident of the European Economic Area (EEA), UK, or California (USA), you have rights under GDPR or CCPA:

• Access, correct, or delete your personal data
• Object to processing or request restriction
• Data portability

To exercise these rights, contact us at mail@oolooapps.com.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out:

Email: mail@oolooapps.com

Billing and Subscriptions

OOLOO uses Google Play Billing to securely handle in-app purchases and subscriptions. We do not process or store any payment information such as credit card numbers or banking details on our servers.

All transactions are handled through Google Play, and users are subject to Google's Terms of Service and Privacy Policy.

If you have questions or concerns about a purchase, you can manage your subscriptions through the Google Play Store: Manage Subscriptions.

11. Google API Disclosure & Limited Use

ooloo's use and transfer to any other app of information received from Google APIs will adhere to the Google API Service User Data Policy, including the Limited Use requirements.

• Access: We only request access to the gmail.send scope to programmatically send security alerts (including intruder photos, audio, and location evidence) from your account to your registered email address.
• Usage: Your Google user data is used exclusively to provide this security alert feature. We do not use this data for any other purpose, such as marketing, profiling, or advertising.
• Storage: We do not store your Google account credentials or any data retrieved from your Gmail account on our servers.
• Sharing: We do not share your Google user data with third parties, except as necessary to provide the service (e.g., through Google’s own API infrastructure) or for security purposes such as investigating abuse.
• Human Access: No humans will read your Google user data unless we have obtained your explicit consent for a specific troubleshooting purpose, it is necessary for security (e.g., investigating a breach), or required by law.